Employees are the main secret behind our reputation for quality. We hire, keep, and promote quality-minded people. And, we support them with quality-oriented policies.
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"My caregiver is wonderful … She always goes beyond what I need and I’m blessed to have her!"Roxanna B.
We have invested in up-to-date technology (called ClockWork) to make sure that every home-care aide arrives on time, leaves on time, and accomplishes all assigned tasks on every shift.
This is how it works. The home-care aide calls ClockWork upon arriving at client's home. The same process is repeated before leaving, except the aide is now prompted to report on every assigned task on the client's plan of care. The answers form a permanent computer record.
Home-care aides can also receive and leave voice messages, which can be transcribed for future reference. Thus, ClockWork allows us to perform and monitor work around the clock.
You benefit from ClockWork in three ways: